Refund policy
At WatchBar, customer satisfaction is our top priority. We offer a 14-day return policy, allowing you to request a return within 14 days of receiving your order.
Return Eligibility
To qualify for a return:
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The item must be unused, unworn, with all tags intact, and in its original packaging.
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A proof of purchase (receipt or order confirmation) is required.
To start your return, email us at info@watchbar.store.
Our team will guide you through the return process and provide the return address.
Items returned without prior approval will not be accepted.
Exchanges
Want a different product?
Send back the original item first. Once we approve your return, you can place a new order.
Items Not Eligible for Return
We cannot accept returns for:
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Items on sale or discount
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Gift cards or promo codes
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Products that are used, damaged, or not in original packaging
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
Contact us immediately at info@watchbar.store.
We’ll assess the issue and arrange a replacement or refund.
Refunds
Once we receive and inspect your return:
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We’ll notify you if the refund is approved.
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If approved, your refund will be processed to your original payment method or bank account within 7–10 business days.
Some banks may take additional time to reflect the refund.
If it's been more than 15 business days, please reach out to us at info@watchbar.store.